@Gramps73 , Good Morning. This is only a peer to peer discussion forum and not a direct path to Rogers/Shaw Support or Billing, there are no agents on here, only community volunteers. Is there something we might be able to still help you with? If you do need to speak to an agent of Rogers/Shaw then you will need to contact them directly by either the chat service (Big Red Need Help? button on the lower right hand side of your screen while reading this, or phone them at 1-888-472-2222
