Topics with Label: Security & Accessibility

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Topics with Label: Security & Accessibility

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No Customer Support or Customer Service?

I've been on the phone on hold for close to 3 hours and also on Chat for just over 2 hours. Does Shaw not have a customer support or customer service anymore? It's interesting that they have no trouble taking my money which is well over a couple hund... Read more

Your connection is not private

How to I remedy the following. Daily occurrence.Your connection is not privateAttackers might be trying to steal your information from (for example, passwords, messages, or credit cards). Learn moreNET::ERR_CERT_COMMON_NAME_INVALIDHel... Read more

What is this terrible service shaw?

Hi shaw, I am trying to cancel my service. I called in yesterday and waited 4 hours. No agent picked up my callToday, I am 3:30 hours into my wait time. What is wrong with this unrealistic waiting time?Approximate wait time was initially 35-45 minute... Read more

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Wait Time for Phone Support

What is the real wait time today for phone support? I have been waiting on the phone for just over four hours now with no further indication of where I am in the queue or how much longer. For the service I require the Shaw page indicates that phone i... Read more

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Setting "Static IP" for device failing

I am trying to set a static IP Address for my one server at home - I am using the ARRIS TG3482G router and have successfully done this for a lot of other devices on the network. For some reason the highlighted device below will not take.I have tried ... Read more


'Prefer Private Connection' on Connected Devices page?

What does the tick box do? I have noticed that the gateway is reporting incorrect IP addresses for some of my LAN clients on the connected devices table. It has an incorrect hostname, and ip. I have tried pinging the incorrect ip and its dead (as it ... Read more

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How to get Shaw to cancel my service

My service ends on the 1st, i've been trying to cancel it for 2 weeks now. I get on the phone line put my # for call back and for the 6th time today... as soon as i was put as position 1 in the queue(from the callback) my call was dropped. I have spo... Read more

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