i want to chat to an agent

[birdfr1]

earlier today i changed my primary phone now neither phone works.  i need to chat since i don't have a working phone

[shaw-tony · Accepted solution]

Hey birdfr1,

Oh no! Please reach out to our teams through one of our chat methods here.

Cheers,

Tony | Community Mod.

[LarryMc]

I need to chat with a technician please

[mdk]

@LarryMc -- this is a "user-to-user" discussion forum.

Please read the message from @shaw-tony on ‎2019-07-29 at 08:22 AM, on how to make an official contact with Shaw Support.

[a1potter]

tv doesnt work

[mdk]

@a1potter -- welcome to this peer-to-peer discussion forum, where volunteers try to help.

This forum is not a direct path to Shaw Support (1-888-472-2222).

Have you tried unplugging the power to the Shaw TV box, and unplugging the power to your TV, and then reconnecting both cords?

Does your TV have multiple inputs: coaxial cable, HDMI 1, HDMI 2, component (red/green/blue), composite (red/white/yellow)?  If so, use the TV's remote-control to cycle through all the choices, to find the "active" input being sent out by the Shaw TV box.

Do you have a DVD player that is connected to the TV? Can you play a DVD disk and see its audio/video on your TV?  If not, your TV might be the problem.