How to fix pairing issues with your Ignite Smart Motion Sensor

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If your Ignite Smart Motion Sensor didn’t pair with the Ignite HomeConnect app on the first try, you may want to double-check that you’ve followed all the steps in the pairing process. If you forgot to pull out the activation strip when instructed, or if you’ve inserted the batteries the wrong way around, your sensor won’t enter pairing mode.

How to fix pairing issues with your Ignite Smart Motion Sensor

Follow these steps to reset your Ignite Smart Motion Sensor.

1. Holding the Ignite Smart Motion Sensor upright, push up on the body to slide it off the battery cover.
2. Press and hold down the detector’s tamper switch, located on the back of the sensor next to the lower battery.
3. Insert one of the two batteries into the sensor.
4. Release the tamper switch within 4 seconds (the LED blinks 3 times every 5 seconds).
5. Insert the second battery.

Your Ignite Smart Motion Sensor has now been reset. You can pair it by following the instructions in How to install the Ignite Smart Motion Sensor.

Related readings

• How to install the Ignite Smart Motion Sensor
• How to replace the batteries in your Ignite Smart Motion Sensor
• How to reboot or reset your Ignite Smart Motion Sensor