Home Security Articles

Home Security Articles

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14 Articles

How to connect your Ignite Self Protect equipment

Looking to connect your Ignite Self Protect home security products? Choose your device below for instructions on how to connect your equipment. Connecting your home security equipment Looking to connect your Ignite Self Protect home security equipmen... Read more

Financing Ignite home security cameras

Learn how financing works for Ignite Self Protect security and doorbell cameras. You can finance your home security equipment over a 36-month period. Get additional details below. How does financing work? Financing allows you to pay off the total fin... Read more

What is Ignite Self Protect Home Security?

Ignite Self Protect is a cloud-based home monitoring service with next-gen hardware, features, and controls. It's fully integrated with our Ignite HomeConnect (Shaw) app, so you can easily activate smart home devices and check on your home with live ... Read more

How to rename an Ignite Self Protect camera or doorbell

You can rename your security and doorbell cameras in the Ignite HomeConnect (Shaw) app to help you easily tell which area a specific camera is in. This is especially useful if you have multiple cameras in your home security setup. Renaming a security... Read more

How to reset Ignite home security and doorbell cameras

Sometimes you may need to restart your security or doorbell cameras to resolve a technical issue. You can do this in the Ignite HomeConnect (Shaw) app or manually. If this doesn't fix your issue, you may be prompted to factory reset your device. Rest... Read more

Troubleshooting your Ignite Doorbell Camera

Having issues using your Ignite Doorbell Camera (Wired)TM? Follow these tips to troubleshoot and resolve common doorbell camera issues. For help with installing your security system, visit How to install and activate your Ignite Doorbell Camera. Addi... Read more

Troubleshooting your Ignite Indoor/Outdoor Camera

Having issues using your Ignite Indoor/Outdoor Camera (Wired)TM? Follow these tips to troubleshoot and resolve common security camera issues. For help with installing your security system, visit How to install and activate your Ignite Indoor/Outdoor ... Read more

Ignite Self Protect home security installation options

Ignite Self Protect allows you to view live and recorded video of your home through indoor/outdoor cameras or a doorbell camera, managed from the Ignite HomeConnect (Shaw) app. These can be installed by yourself or as part of a professional installat... Read more

Ignite Home Security FAQs

General Installation and activation Video recordings Security camera Doorbell camera Find answers to your questions about Ignite Self Protect home security, including what to expect, equipment information, and installation details to ensure that your... Read more

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