so when i am in 10.0.0.1 login. I use which id & pass. on the underside of the machine I have
Network name:
password:
wps pin:
fcc id:
ic:
pn:
sn:
cm mac:
mta mac
i have this modem
@mitchell12 If you haven’t changed the default password, go to 10.0.0.1 and enter admin as the username and password ast the password.
@mitchell12 -- on the underside of the machine I have ...
Did you deliberately "blank-out" the values to the right of each row-label, or are those fields really "blank" on that physical label?
I think that there should be a few more fields. As @rstra wrote, one of the values for one of the row-labels should be "admin".
Use that ID, and try the listed value for the "password" field as the logon-password.
I deliberately blanked them out. Not posting those public. In reality all fields are populated. Just need to know which ones to type in
The admin login info isn’t on that sticker.
https://support.shaw.ca/t5/internet-articles/how-to-log-in-to-your-shaw-wifi-modem/ta-p/6468
If you have a BlueCurve Gateway:
Thank you very much.
So you should update your phone in help. I have 3 times.
First time, they broke my modem.
Second time, called to fix it. They just reset it.
Third time I was one the phone for 1.2 hours talked to 2 people. One a supervisor. Said it was impossible to login and set a static IP as I was asking for. Tried to sell me to business internet bundle.
You have been helpful. But they were extraordinarily usless.
Glad you got the issue sorted out. I don’t work for Shaw, but I do agree that there are some gaps in training of the frontline staff.