I've called Shaw so many times to complain that I think t...

[appleMacTech]

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@Avast wrote:

A least with Telus you get to "chat" with someone in the Philippines fairly promptly.  LOL

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I've called Shaw so many times to complain that I think they have my number call-screened. Honestly, when I call Shaw Tech Support for service, I either wait on hold for 7 hours (no exaggeration) or I request a callback and the callback comes through and then I have to wait 7-1/2 hours 🤡

It's sad, for what we pay them each month, they should be calling us.

[mdk]

@appleMacTech -- This has nothing to do with the number of messages (or frequency of messages) that amazon.ca is sending out. The reason I am so sure of this is because we completely stopped receiving amazon.ca messages after 4:30 PM on January 21, 2021.

I disagree. If the message from Amazon to you was, say, the 101st message sent from Amazon to Shaw on a specific day, while the Shaw mail-server "rate-limits" to 100 messages per 24 hours, you would not receive your message until the next 24-hour "window" opens.   If the message from Amazon to you was, say, the 201st message sent from Amazon to Shaw on a specific day, you would not receive the message until the SECOND 24-hour window opens.

A long time ago, this "rate-limiting" hit a local university, because many students had set a ".forward" file, to route their university-supplied E-mail ID to their Shaw ID.  Some days, the "rate-limit" was hit around 4:30 PM, just as in your experience.

[appleMacTech]

Nope. You're completely wrong grand master obi wan kenobi 😀😀

Our amazon.ca e-mail problem was completely fixed the next day after starting this post. This morning, we got a shipment confirmation from amazon.ca.

Keep in mind that ALL amazon.ca messages (not just a few) had completely stopped dead in their tracks from arriving in our Shaw mailbox from 4:30 PM on January 21, 2021 to the morning of January 28th, 2021. Approximately 7 to 8 days.

There's your proof.

I believe Shaw saw this post and fixed the problem (for once) 😀

[mdk]

@appleMacTech -- There's your proof.

That is not a proof of your conjecture.

Nor is it a proof of my conjecture -- it is possible that Shaw added/lowered a "daily limit" that affected the probably-large queue of messages from Amazon's mail-server to Shaw's mail-server, that "hit" you at 4:30 PM, and that "daily-limit" was increased on January 28th.