So the tech couldn't solve anything. Well, he led my wife to believe they were connected even after they kept failing to connect with the app. Then he said they just need to stay plugged in a few days to talk to each other. Really tech guy? I tried to be here when he came but couldn't get away from work.
Just so I'm not mistaken, if they were indeed connected they would stop flashing white correct? They would also show up as being online in the app right? Because right now all three pods are flashing white and the only thing showing online in the app is the Gateway and all my devices in the house are connected to the gateway.
Granted he said we were the first customer in town to have these and he knew nothing about them so there's that.
Now I'm even less impressed and have to contact support again to make sure they don't start charging me for something that's doesn't work, has never worked, and doesn't look like ever will work.
. Yes, the white light should stop blinking when they are active and should show up in the app. Which city are you in? This is certainly the first I've heard of this issue.