E-Mail iOS 14 Here We Go Again

appleMacTech
Grasshopper

What did Shaw do over the past 48 to 72 hours again? Was there another "patch" applied? Checking my eight Shaw e-mail accounts on my iPhone 8 Plus was working just perfectly with iOS 14.2 until about 48 to 72 hours ago. Now it is taking forever again, check e-mail "progress wheel" just spinning and spinning and spinning sucking up all my batter power. WHAT is happening?????????? J---us C---st this is just driving me freaking batty. See my previous posts all pointing to the same thing over the past 18 months:

https://support.shaw.ca/t5/internet-discussions/e-mail-slowdown-again/td-p/20677

https://support.shaw.ca/t5/internet-discussions/talking-forever-to-check-e-mail/m-p/14795

https://support.shaw.ca/t5/internet-discussions/talking-forever-to-check-e-mail/m-p/14379

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2 Replies

I don't think this is an apple problem.  My wife and I ha...

Jeremy2020
Grasshopper

I don't think this is an apple problem.  My wife and I have been having intermittent issues with Shaw accounts for a couple weeks now.  Right now I can no log in to webmail on one email address.  Outlook (PC) is receiving from one account but not the other, and my iphone is working for both accounts.  

I suspect Shaw has something wrong in the authentication system, but tech support isn't empowered to know anything about it.

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I can guarantee you with 99.9% certainty as an ACMT (Appl...

appleMacTech
Grasshopper

I can guarantee you with 99.9% certainty as an ACMT (Apple Certified Macintosh Technician) that this is a Shaw problem, NOT an Apple problem. We've been Shaw Internet customers for 20+ years and this exact e-mail problem has happened so frequently over the years that it is quite frankly, becoming sickening. Shaw's support for Apple-anything is pathetic and always has been, they will naturally blame Apple for everything and anything they possibly can. If I were running Shaw, I would send a message out to all of my customers saying we no longer support Apple computer users, only Windows users. Mac people, go away and take a hike. On top of it all, when a corporation the size of Shaw tells you that "they won't provide support for your email client" (which is a fact), I think they need to take a long hard look at their business model.

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