Gateway 2.0 not producing wifi 6

[PrairieFire]

My Gateway 2.0 doesn't seem to be adjustable.

My 2.4 band is limited to N and G wifi.

My 5.0 band and is limiting it to AC wifi.

Can anyone out there confirm that their Gateway 2.0 produces AX wifi?

[rickatk]

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@PrairieFire wrote:

My Gateway 2.0 doesn't seem to be adjustable.

My 2.4 band is limited to N and G wifi.

My 5.0 band and is limiting it to AC wifi.

Can anyone out there confirm that their Gateway 2.0 produces AX wifi?

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Yes:  https://support.shaw.ca/t5/internet-articles/equipment-info-fibre-gateway-2-0-xb7/ta-p/29898

[dragonstone634]

do you even have any wifi 6 devices? you might only show ac cause you only have up to ac on your device

[PrairieFire]

I know the capabilities of the Shaw XB7 Modem, but cannot figure out how to use them as all the areas are greyed out.

I have 6 wifi 6 devices.

4 iPhone 12's and 2 Dell Laptops...all with ax wifi capability.

What I would like to know is: has anyone experienced wifi 6 coming from their XB7 Modem?

When I log into my Modem, I see Shaw has set my 2.4 band supported protocols at G and N.

I also see Shaw has set my 5.0 band supported protocols at: A, N and AC.

There is no AX broadcast on either band...which is the entire reason I went with Shaw to begin with!

Also they have my security set at: WPA2-PSK (AES)

Why do they not use WPA3 security, which is light years better???

HELP!!!

[shaw-ada]

@PrairieFire If still need help with your XB7 modem, please get in touch with one of our support specialists so they can take a look at the modem stats using the internal tools. A firmware update may need to be manually sent.

[mdk]

@PrairieFire -- Why do they not use WPA3 security, which is light years better???

That is an interesting question.

How large is the WiFi "cloud" produced by your Shaw cable-modem/router?

Any "hacker" wanting to attack your WPA2 security would either be a physical neighbour (in your apartment/condo building, or in a house adjacent to your house), or somebody inside a parked vehicle on the street in the range of your "cloud".  This is a limited number of possible attackers.

This may be a "chicken-and-the-egg" issue -- until WPA3 support is included in Windows/Linux, and also in your computer's WiFi adapter, and also inside your WiFi router, only the WPA2 protocol is common to both devices, and WPA2 is deemed to be "good enough". 

Do you trade-in your automobile every year, to get the "latest-and-greatest" ? Or, do you "make do" with the same vehicle for several years?  Same with shoes  and TV sets.  🙂

[TooGoooD]

The XB7 modem specs on Shaw's website shows that it is capable of a WiFi 6 802.11AX protocol, however no matter what you do it will not connect with anything higher than a Wifi5 802.11AC protocol.   a laptop with the same settings is able to easily connect to a Telus router but when you try to connect to a Shaw XB7 modem it down grades to the AC protocol every time.  A friend of mine that has the same issue as a lot of people spent a few hours on the phone with Shaw tech support and from what he said the tech support person said that although the XB7 Modem is capable of connecting through that protocol(wifi6 802.11AX), Shaw blocks this on their end.  so the Max anyone can connect to an XB7 modem is with a Wifi5 802.11AC protocol. which is not Wifi6 as  they claim to support. 

[mdk]

@TooGoooD -- I have the XB7 cable-modem and an "ASUS USB WiFi 6 Adapter" that is also labelled "Dual Band AX1800 USB 3.0 Adapter" and "USB-AX56" that is working fine as a WiFi 6 device.

As they say -- "your mileage may vary".

[kenohrn]

Hi:  I have a Shaw XB-7 and a new Dell desktop with a newish Intel wi-fi card capable of using wi-fi 6 (802.11 AX).  According to the app Netspot, the XB-7 is broadcasting AX on both 2.4 gHz and 5 gHz. 

[kenohrn]

P.S.  So is the matching pod (Fibre+ Wi-Fi pod).