Topics with Label: Modems & WiFi

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Topics with Label: Modems & WiFi

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1379 Discussions
QUESTION RESOLVED

XB7 - able to set DNS server?

Is it possible to change DNS server settings with the XB7? I upgraded from a Hitron which I was able to custom set to the DNS server of my preference... but I am unable to figure out how to do this with the XB7...Thanks! Read more

By dbiss
  • 1
  • 16

Printer won’t connect to new wifi network

I recently upgraded from the Hitron router to the Ignite Gateway. All my devices have reconnected to the new wifi network, except my wireless printer. The printer is about 10 years old and I wonder if it’s outmoded? Trying to troubleshoot as much as ... Read more

Ardrossan outages

Three days of no service and there’s been no service outage posted on your updates?! Shaw you need to do better. We pay for a service and deserve honest communication about what is going on. Figure it out. Read more

Installing a VPN on the gen 3 router

I would love to install my NordVPN on the router, but it is my understanding that you cannot install the necessary firmware to the router in order to run the VPN. I did however a couple years ago buy a router for that purpose but I'm scared to bridge... Read more

QUESTION RESOLVED

Can't recieve 1.5 gig internet????

I have Rogers 1.5Gbs plan and for some reason I can not exceed 1gbs. I got xb8 modem with a cat 8 ethernet going into the orange bottom right outlet which is suppose to send 2.5 of internet at least. The ethernet is then plugged into my rog maximus X... Read more

QUESTION RESOLVED

Returning Equipment

I am trying to return my old modem. I am supposed to get instructions how to do it with my new modem, I did not. I found instuctions on the Rogers' site how to print a label. It also says that I need to contact an agent before making any returns. I t... Read more

Connecting to Customer Service + Billing Issues

I have been trying to connect to livechat without any luck, I've been on hold on the phone for almost 2 hours. What do I do? How can I talk to someone? I'm a Rogers customer but a returning Shaw customer for internet and after 7 days of extremely poo... Read more

North Edmonton Outage?

Hey, anyone in the Coliseum area being told there is an outage? I'm told there is one and that's why my service is disconnected every 10 minutes, with a ticket number INC1106378, but no outage is listed anywhere on the shaw site. Just reaching out to... Read more

Cannot login to Playstation Network

For the last several days now, (since Sept 16 or so??) I haven't been able to log into the playstation network from my PS3 or my Laptop. I can get there on my cell phone as long as I'm not connected to my wifi.Another Shaw user is able to connect wit... Read more

Transaction fee

Hi, I cancelled my account on Aug 4 since I left Canada. But I have been charged $199 for transaction fees. The agent who helped me to do the cancellation didn’t tell me this fee. After I got the bill the agent said it includes one unreturned equipme... Read more

By YaoD
  • 0
  • 2

Port Forwarding

When I go to my Gateway controls (10.0.0.1) Advanced Setting > Port Forwarding I'm told I have to go to the Shaw app to control my Port Forwarding. I go to the app .............. no Advanced settings no Port ForwardingSo where can I set up Port Forwa... Read more

Contact/support

How to I contact a HUMAN????????????????????????I have a problem that does not fit into any of your "self hep" categories. Read more

Unable to connect to port 8080?

I have a small program that broadcasts on port 8080. I am able to reach it on other networks and on data. It is reachable locally, and on different ports. It is just the problem on port 8080. Any help? Read more

QUESTION RESOLVED

Blue Curve Gateway - Moca capabilities

I'm wanting to connect my Blue Curve Gateway (on my main floor) to a PC in my basement via hardline. I don't have ethernet run in my home and so I'm wanting to connect these two points via a Moca connection as I have a coaxial outlet near the PC.I no... Read more

WiFi extension to garage

What would be the best way to extend WiFi signal from house to detached garage on a large property and about 100 meters away?Ideally with out drilling holes though walls for cables. Read more

By Krag1
  • 0
  • 7
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