-- welcome to this peer-to-peer discussion forum. While y...

[mdk]

@Sd303 -- welcome to this peer-to-peer discussion forum. While you can "vent" here, you can also:

1. scroll-down while reading this, and then click "Your Voice" to send your comments directly to Shaw
2. telephone Shaw: 1-888-472-2222 and ask for "Billing"
3. use online chat: www.shaw.ca/chat -- to interact with a robot, and eventually get to chat with a Shaw Agent

I hope this helps.

[shaw-daniel]

@Sd303 Sorry to hear about the collection calls received. There can be a delay for the third-party collection agency receiving our notice about your account status. If you still receive the collection calls after the new year, please use this link to contact our account specialists to follow up on your account status with the collection agency. 

[ScottWatson]

49 days and counting after getting sent to collector despite having paid off my bill. I'm getting daily robocalls from Gatestone/NCR that fill up my voicemail. 

I've already spoken to a manager in the Shaw contact center, forwarded a copy of my paid off bill to the collection agency hasn't solved anything.

You can be sure I'll never be a Shaw customer again after this. 

[Roger10]

Someone needs to sue them for this, when it affects credit rating, You did what you were told to do. They're customer service is a joke.