-- Any idea how I get the 5G to function properly? Thi...

[mdk]

@James313 --  Any idea how I get the 5G to function properly?

This is a peer-to-peer discussion forum, where volunteers try to help.

So, contact Shaw/Rogers [1-888-472-2222] to get them to trouble-shoot, and maybe to replace the cable-modem, if it is failing.

[M_J_F]

@James313 Did you get this figured out?  I just did that yesterday - disabled 5G for an hour to set some stuff up only to have it flash on for only 10 seconds when I re-enabled it.  Now it won't work at all.  

[mdk]

@James313 -- have you tried a "factory-reset" of your cable-modem?  After doing so, you may want to choose a SSID & its password, rather than the "default" SSID/password.

[M_J_F]

Rogers came by and installed a new router (and new cable boxes as well).  So far so good!  Just had an issue trying to figure out how to get on-line gaming access on Xbox.  Had to open up Port Forwarding using the Ignite app.  Bit of a pain in the you know what, but to get it all to work, also had to factory reset the Xbox.  All is working now though.