you are SOL like the rest of us that switched

[old2]

you are SOL like the rest of us that switched

[mdk]

@old2 -- after you terminate the Shaw services, Shaw keeps your E-mail valid for a while, especially if you have Shaw hardware to return (or not return, and "buy" the equipment from Shaw).  Shaw will put a $400 fee onto your account, until they receive the equipment you have returned.  Then, Shaw will reverse the charge. After that, Shaw will terminate your access to your Shaw messages.

It seems that the onus is on you to use POP (Post Office Protocol) to download all your messages to your computer, before the termination of your access. I doubt that Shaw will tell you to use POP within an E-mail client -- just something not covered in the training of their employees.

[donmorel]

please re activate @shaw.ca

[donmorel]

I still cannot access my shaw e mail account - I will wait a few minutes

[rstra]

@donmorel  You need to contact Shaw directly, phone or chat.

[doxland]

I can't sign to mt suspended address either

[mdk]

@doxland -- please reread all the previous messages in this discussion thread.

There is a slight possibility that you can regain access without re-opening your Shaw account, and paying for one month of Internet services (which includes E-mail access).

In the past, for a fee, Shaw offered to extract all your E-mail messages from their daily "backup" of every customers' E-mail, and "restore" them to a different ID, i.e., a fee for "disaster recovery", should you somehow delete all your messages.