How can I access my suspended email address?

Not applicable

I recently switched internet providers, and I was unaware that once I was no longer with Shaw my webmail would be suspended. I'm just wondering if there is anyway I would be able to access my email address just so I could transfer the emails that are still being sent there. 

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Re: How can I access my suspended email address?

cpmrich36
Grasshopper

you have to call Shaw and reactivate your email only and re add your address you had before and use your new telus account to transfer all your email. Shaw will will 4.95 for setting it up and then once you done all your transfers.  you can delete your Shaw email or leave it on for 4.95 or whichever you prefer.  

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Re: How can I access my suspended email address?

Not applicable

Or transfer the email account to a friend's Shaw account.

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Re: How can I access my suspended email address?

Moderator
Moderator

Hi cpmrich36 

Just to clarify, we don't actually have this option available through Shaw. Once an internet account is closed, the associated email addresses are shut down as well. As kevinds mentioned, you can have the email transferred to another active account but this would require both account holders get in touch with us directly to give permission for this. 

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