- Sorry to hear about your modem trouble! If you continue...

shaw-monica
Moderator
Moderator

@gamergirl306 - Sorry to hear about your modem trouble! If you continue to experience this, I would recommend that you get in touch with our Support Specialists as they will be able to take a deeper look into it with you and if a modem swap is a good idea, they will be able to help with that as well! The team can be reached at https://www.shaw.ca/contact-us 

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-- a "flood" of a "ton" (almost 13000) packets observed o...

mdk
Legendary Grand Master

@gamergirl306 -- a "flood" of a "ton" (almost 13000) packets observed on October 13th is MUCH LESS than what you would see if there was a DDOS targeting your IPv6 IP-address.  Think of 13000 packets per minute, or 13000 packets per second -- that is the volume of packets that are below the bottom-end of a DDOS attack that would "overwhelm" your cable-modem.

If you are downloading on a "Shaw Gig" connection, that is up to 1000 Megabits per second that your router is receiving, and routing to your computer. If each IP-packet is, say, 100 bits, then your router would be processing 10 Million packets per second. Instead, if each IP-packet is a very-long 1000 bits, then your router would be processing 1.0 Million packets per second. Any DDOS attempt needs multiple computers each sending millions of packets per second -- a measly 13000 packets is barely noticeable.

Getting Shaw to give you a different cable-modem will change your IPv4 and IPV6 addresses.

 

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