So *update* multiple disconnects yesterday and just stopp...

Hawkmoon
Grasshopper

So *update* multiple disconnects yesterday and just stopped working,even after unpluging for 30sec or waiting for an hour and had to schedule a tech today. 

Tech came and removed the amplifier, saying the line I had ( a "temp line") had a good signal after measuring. Also connected to the modem had an end that reduces either signal or power cant remember. That was removed as well.  Re-crimped the ends inside the grey box. No splitters in there.

Hopefully this will work out! Either that gonna hope shaw comes and buries an actual line soon?

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So, what was happening is there was an amp that was boost...

rstra
Grand Master

@Hawkmoon So, what was happening is there was an amp that was boosting the signal and a pad that was taking the signal away, that is really not good. Looks like you might have a technician that has it figured out now. Can you go in to 10.0.0.1 and copy your signal levels again and post them here?

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Yup! (had to google pad) but yes that pad was attached to...

Hawkmoon
Grasshopper

@rstra Yup! (had to google pad) but yes that pad was attached to the modem. 
Yes it seems like it. 

update.png

Lets hope I'm stable now 🙂

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The levels without amp and pad are perfect. Let us know h...

rstra
Grand Master

@Hawkmoon  The levels without amp and pad are perfect. Let us know how it goes.

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So after giving it about 2 weeks time, it was stable for...

Hawkmoon
Grasshopper

So after giving it about 2 weeks time, it was stable for awhile then a few random disconnects occur. Though they were'nt as frequent and seem to go back up faster (d/c coax for 30 seconds and ethernet cable seems to do the trick, or wait for 5 minutezs) but its still average a dc per day. 

Though today i had 2 disconnects, one after the other during work. Frustrating, cuz i cant have that while doing my job. im at a loss. I dont want to say its my router cuz its brand new up to date in firmware ( asus ax82u gundam edition) but is it my settings that could be the issue? 

Im pointing fingers on the temp line. But still, is it normal for these d/c on a temp line?

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