could be bad signal or bad modem, did you try to unpug it...

cpmrich36
Grasshopper

could be bad signal or bad modem, did you try to unpug it and retry your connection speeds or over subscribed lines or wildfire caused.  

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Problem is they have no competition in Canada, sp they do...

Njbrideau
Grasshopper

Problem is they have no competition in Canada, sp they don't improve. There's only 3 companies and they all charge an insane amount for just terrible service. I can't stream a football game without it buffering 20 times a quarter

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-- Problem is they have no competition in Canada, so they...

mdk
Legendary Grand Master

@Njbrideau -- Problem is they have no competition in Canada, so they don't improve. There's only 3 companies ...

As far as I know, the competitors are:

  1. Shaw (before the buyout by Rogers) using cable-modems,
  2. Shaw Direct, using satellite dishes,
  3. Rogers, using the same cable-modems that Shaw has been using,
  4. Telus/Bell, using fibre-optic cables to the home.

I don't know the providers in Que'bec, and further east.

All the other companies purchase "bulk" Internet access from Shaw / Rogers / Telus / Bell.

> they all charge an insane amount

Numbers, please, not "arm-waving".

> for just terrible service.

That is not my experience. 

> I can't stream a football game without it buffering 20 times a quarter

Welcome to this peer-to-peer discussion forum, where volunteers try to help. 

What is the source for the stream? CTV? CBC? SportsNet? TSN? Other? 

What speed of Internet are you paying for?  run the Shaw SpeedTest to see what you're actually getting.

What speed is your computer's processor?

If you are using any "CAT-5" Ethernet cable, which tops-out at 100 Mbps, responsibly recycle it, and use a "AT-5e" or a "CAT-6" high-speed cable.

 

This forum is not a direct path to Shaw Support [1-888-472-2222].  Call them to trouble-shoot your issue. There is a solution to be found.

 

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There is lots of competition in Western Canada, depending...

rstra
Grand Master

@Njbrideau  There is lots of competition in Western Canada, depending on where you live; Rogers, Telus, Sasktel, Bell, Xplornet, Starlink and several TPIA providers. 
@mdk Shaw Direct doesn’t offer internet.

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-- Shaw Direct is a competitor to Shaw/Telus/Bell/others...

mdk
Legendary Grand Master

@Njbrideau -- Shaw Direct is a competitor to Shaw/Telus/Bell/others in the market for TV providers.

 

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