I am from Winnipeg, Manitoba R2Y Here's another picture...

[dietpepsirocks]

I am from Winnipeg, Manitoba  R2Y

Here's another picture showing bit rate, in real world applications.  Btw, this upload seems to be bad on every other Speed Test that is not Flash.



Except the last ~3 weeks, my bit rate was set to 6000, and it achieved that easily for over 7 months.  Now its averaging 1200, which is like what?  1.3 Mbps?  Complete trash.

I tried uploading a file randomly also, to drop box and it appeared very slow.

[dietpepsirocks]

I'm not sure what you mean by this part "While connected to TWITCH.TV from a command-line prompt in Windows, enter the command:"

[dietpepsirocks]

Update: I paid the the gigabit internet, it does 1 gb and 25 upload vs my 600 and 20.

upload speed same or worse, download speed slightly faster around the 450's instead of 300.

This is insane man.  Its not just my speed tests either, its my applications that upload.  What the hell is going on.

[dietpepsirocks]

CAN WE GET A SHAW ENGINEER HERE?

I had to come here before and a Shaw guy here fixed our problem when the Shaw people on the phone and techs in real life screamed bloody murder that it wasn't them.  Then the Engineer here or someone representing them found the problem and fixed it.

I feel like this is a similar situation.

[mdk]

@dietpepsirocks -- Here's another picture showing bit rate, in real world applications. 

To what server were you connected, when that graph was produced?

> ... to dropbox, and it appeared very slow.

My traceroute output:

$ tracert www.dropbox.com

  (omitting Shaw routers in Canada)

 14 ms  rc1wt-be40.wa.shawcable.net [66.163.68.18]  ==> a Shaw router in Washington State
 11 ms  rc2wt-be18-1.wa.shawcable.net [66.163.64.82] ==> a Shaw router in Washington State
 11 ms  rx0wt-google.wa.shawcable.net [66.163.68.50] ==> a Shaw router that crosses-over to Google's network
 11 ms  ae1-sea2-ea01.net.dropbox.com [108.160.174.139] ==> Dropbox's router in Seattle

 10 ms  162.125.1.1 ==> destination

Looks quite "quick" to me, but this is only traceroute packets, not "real-world-data" packets.

Another user on this forum resolved their "speed" problems by replacing the coaxial-cable between their cable-modem and the coaxial-port on the wall-socket, and replacing the Ethernet cable from their router to their computer. Be sure that the replacement coaxial-cable is well-tightened at both ends.

[mdk]

@dietpepsirocks - not sure what you mean ...

Open your web-browser, and fetch the TWITCH.TV web-page.

Open a command-line prompt in Windows, by holding down the "Windows" key (on bottom-left of your keyboard), and tap/release the "R" key. Release both keys. Type CMD -- and then press Enter.

Then copy-and-paste that command into the black-coloured windows that is now open, and press Enter.

[mdk]

@dietpepsirocks -- upload speed same or worse, download speed slightly faster around the 450's instead of 300.

How fast is each core on your computer? Mine is "3.2 Ghz quad-core", and I get what I am paying to Shaw --- 300+ download & 15+ upload.

As I just wrote, replace the coaxial-cable, and rerun the Shaw Speed Test.  Tell us the result.

Replace the Ethernet cable -- be sure to use a "CAT-5e" or "CAT-6" cable -- and repeat the test. Tell us the result.

[mdk]

@dietpepsirocks -- CAN WE GET A SHAW ENGINEER HERE?

No. This is a user-to-user discussion forum, not an official path to contact Shaw Support.

A very-few Shaw employees do volunteer to participate on this forum.

I think that until you show some outputs from "traceroute", this is not an "engineering" problem.

P.S. While running any Shaw Speed Test, open the Windows "Task Manager", and switch to its "Performance" tab, and click on the icon for your network adapter, to see the instantaneous network speed, instead of the "averaged" graphs that the Shaw Speed Test updates, in real-time.

[dietpepsirocks]

I have a Ryzen 3900X

12 core 24 thread CPU.  Windows 10, 16gb 3600 mhz cl14 ram, gtx 960 (sucks) and 1tb nvme drive

[dietpepsirocks]

You are really confusing me.  Copying and pasting merely the twitch.tv URL into CMD does nothing.

I don't know what you are talking about.  I know how to open CMD, what are you asking me to do once that is opened?  Why am I copying the twitch.tv URL?