Netflix through Shaw

Rogerman
Grasshopper

Today I signed up for a Netflix account, I did this via the Netflix website.

When I turned on the tv to sign in for my new account, I entered all the necessary information, and then it said that a fee of 20.99 will be charged to my Shaw account every month.  How is that possible?  I didn't sign up for Netflix through Shaw.

I phoned Netflix and they verified that I just signed up for an account and will be paying via Mastercard.  She advised me to contact Shaw and dispute the 20.99 a month payment on my Shaw bill.  My husband is heading to a Shaw location near us to fix this issue.

Has this happened to anyone else before?  I just don't understand how this transpired.MQQ

 

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You must have also signed up for Shaw through the Netflix...

rstra
Grand Master

@Rogerman  You must have also signed up for Shaw through the Netflix app on BlueCurve. You don’t need to go to the store, just cancel it in the My Shaw app.

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