@midlakevet -- for me, the pop-up only occurs exactly once -- the first time that I use a different computer to access Shaw WebMail.
Are you using some third-party software to "delete cookies" from your web-browser?
This happens to me on a daily basis and has occurred more than once during the day. Support tells me I have to choose yes or no every time. Really? This cannot be corrected? Never had this issue with the competitor's web mail.
I agree. It is extremely annoying. You'd think a hi tech company like Shaw could fix this for the amount of money we pay them. Maybe they don't understand that once you reach a critical mass of "annoyings" then you change providers!
I get this annoying message multiple times a day if I go through my email on the browser. I can answer yes or no and it makes no difference. Seems to be a totally useless message.
@midlakevet -- I get that message from several other web-sites. Those sites want to "push" their advertisements into my web-browser. I just click "NO".
Do you have a web-browser setting to "clear cookies" when you close the web-browser? Deleting a cookie may "cancel" your "NO" response, and thus cause the next visit of the web-site to try (again) to ask the question.
I have been using Shaw webmail for YEARS. I get this *$#(ing pop up every single day on the same computer. Every day. Often more than once a day. It is so bloody annoying. It does not matter what you click, it will be back in an hour or so. Why can't they fix this? No, I am not clearing cookies between sessions. I am a web programmer and have triple checked anything that might be preventing it from saving this preference. The problem is with Shaw. And there are many other threads online about this issue.