@Rick_in_PoMo wrote There has been no comment from Shaw as to how they will prevent the problem
Since the takeover of Shaw by Rogers, there seem to be no employees who make a public post on this discussion forum.
However, I see that the moderators on the Rogers Discussion Forum are visible.
Thanks for the suggestion about Rogers Discussion Forum. Maybe I can get an answer from there - or I'll have to write a real letter to Rogers.