We are a Not for Profit Society with over 300 members in Nanaimo and we send regular updates through our GSuite email to our membership. (They have the option to opt out). Our email address has been blocked by Shaw and none of our members with @shaw emails can receive our emails. We are trying to let everyone know to add us to their save email list but that is hard to do when we cant email any of them. Is there a way to have our email unblocked?
Any assistance is appreciated.
Thank you for reaching out! There is a limitation on how many emails you can send out at once. I believe you can send up to 20 recipients before it gets marked as spam. I will recommend sending smaller batches to see if they go through for your members to update their spam settings similar to below and whitelist your email address with the steps here.
Hope that helps,
Tony | Community Mod.