Sent a Twitter DM almost 12 hours ago regarding horrible network performance (less than 50 on 150 service) that did not clear after all on premise gear was power cycled - and not a peep from the support team.
I guess it's time to move back to TELUS now that my contract is almost up.
@jdanham very sorry for the long waits on social media. We are busier than normal and are working on connecting with everyone as quickly as possible. Are you noticing slow speeds over WiFi or are direct ethernet connections affected as well?