Still getting quota warning emails after deleting from Trash

[blem]

I am getting quota warning emails that my mailbox is almost 99% full. I have deleted a number of emails, including emails with large attachments. I have emptied my Trash. I am still getting the quota warning emails that my mailbox is almost 99% full. Why is that?

[shaw-tony]

Hey blem,

Thank you for reaching out! If you have deleted emails with large files and your email quota at the bottom left corner is showing a small percentage then you should be fine. Are you able to take a screenshot of the email you have received (showing the "From" email header) and please blank out your Shaw email address so we can verify the email is legitimate?

The below example is what you should see.

Cheers,

Tony | Community Mod.