So I have a desktop, running Linux, normally use Thunderbird to handle the email. Thunderbird was working for my Gmail accounts but not the Shaw email accounts. Tried the webmail.shaw.ca through the FIrefox browser and got a Cannot connect to server message so it looks like the server is down. Called in, waited 40 minutes on hold, explained to the tech and asked if the email server was in trouble, she said no, it was fine, account was not locked, kept asking me to do things that weren't quite right. then figured out she kept telling me to do things for the Google browser. Go to Google and try searching for the webmail server was typical, drop down from the three dots to get options, Three dots in Chrome but not in FIrefox. Firefox did finally start to get a response from the Webmail server but returned a message that it was unable to communicate with the login server. Becasue she couldn't seem to work in Firefox or Thunderbird I moved to Google Chrome, whose name she did not recognize only ever called it Google, and we tried the same webmail login and got the same unable to communicate message. We settled out the problem of finding the "browsing" data and cookies in Chrome and deleted the last hours worth, which didn't affect anything that should have been associated with the webmail connection since I'd been trying to use Firefox and Thunderbird an hour before. But there was finally a connection in Google Chrome and subsequently in Firefox webmail and the Thunderbird client. Danged if clearing some non-existent data and cookies in Chrome did fix the Unable to communicate with login server in Firefox and cleared the connection in Thunderbird. How about that? (actually, I'm still convinced that there was a problem at the server end and the back room guys got it cleared while we were messing around with Google Chrome but Shaw/Rogers will never admit to having a problem in their plant.)
