-- I may need to drop out of Shaw ... You could create a...

[mdk]

@Rallen00 -- I may need to drop out of Shaw ...

You could create a GMail or Hotmail ID, and use that ID, instead of using your "@shaw.ca" ID, without cancelling Shaw Internet (and being required to pay a "contract cancellation fee").

Also, switching to Bell or Rogers or Telus is a viable solution.

Rogers has out-sourced their E-mail processing to Yahoo. So, you will get an "@yahoo.com" E-mail ID.

Telus has outsourced their E-mail processing to Google. You will get an "@telus.net" ID to logon to GMail.

Or, of course, if you do switch, you can get an "@live.ca" or "@hotmail.com" ID, and use that ID, avoiding the use of the above ISP-supplied IDs.

Before you cancel with Shaw, contact Shaw, and threaten to cancel, and see if they have any "loyalty" promotions if you do not cancel.

[barbaraOst]

My computer will not stay on the internet

[mdk]

@barbaraOst -- welcome to this peer-to-peer discussion forum, where volunteers try to help. 

This forum is not a direct path to Rogers/Shaw Support [1-888-472-2222].

Call them, to investigate possible intermittent issues:

1. failure of the network adapter inside your computer;
2. bad Ethernet cable between your computer and the Shaw cable-modem;
3. bad (or loose) coaxial-cable between the cable-modem and the wall-socket;
4. bad coaxial-cables inside your home's walls;
5. bad coaxial-splitter inside the Shaw "demarcation" box (where all the coaxial cable inside your home are aggregated to one coaxial-cable that goes to the BC Hydro pole;
6. bad Shaw infrastructure up-and-down your street and/or neighbourhood;
7. bad signal-strength reaching the cable-modem.

The more details you can supply, the better.

[StephenKoshman]

Ever since Roger's merger I've had trouble logging in to the servers on any device. Thinking of just switching to telus and saving the hassle

[mdk]

@StephenKoshman -- Ever since Roger's merger ...

I doubt that Rogers has made any personnel changes as they gradually replace Shaw's "network specialists" by their own employees, and I suspect that Rogers ordered a "freeze" on Shaw's infrastructure until they fully have transitioned management of the network to Rogers employees.  

In short, I would suspect that you have some other issue. 

What did Shaw Support [1-888-472-2222] when you called them?

Physically, where are you located? Have you looked at the "Shaw Outages" web-site for your province/region?

[6045332185]

I can not access the shaw email

[mdk]

@6045332185 -- welcome to this peer-to-peer discussion forum, where volunteers try to help.

It is not a direct path to Shaw Support [1-888-472-2222].

Can you supply some more details:

1. any error-message when you try to connect
2. your type of computer/device (iPad? Apple notebook? Windows 7/8/10/11 desktop?)
3. do you have any problem accessing other websites (cbc.ca ? rogers.com ?)

to get a better response?

[sara0000]

me too..

[mdk]

@sara0000 --  welcome to this peer-to-peer discussion forum, where volunteers try to help.

It is not a direct path to Shaw Support [1-888-472-2222].

Can you supply some more details:

1. any error-message when you try to connect
2. your type of computer/device (iPad? Apple notebook? Windows 7/8/10/11 desktop?)
3. do you have any problem accessing other websites (cbc.ca ? rogers.com ?)

to get a better response?

[TanyaLC]

Ever since the merger, I can't access my email on my devices either, only using my computer. So very frustrating.