Weirdness - Internet Slow - But Upload 3x Faster than Dowload

[johnnyfive55]

Are there any service issues that would cause this?  There was an outage in the vicinity (North Kelowna / Glenmore - Now Resolved) and I didn't loose service.

This is weird, IMHO.

Could an outage cause this? Has heard of this before and/or know if there's a fix at either my end or Shaw's?

This is via Wi-Fi and not Ethernet, which can and is frequently problematic being in a condo with numerous routers stepping on each other's toes. But it's neither been this slow in general or uploads before faster than downloads.

Before Rebooting

After Rebooting

What to do?

[mdk]

@johnnyfive55 -- What to do?

This is a user-to-user discussion forum.

I recommend that you contact Shaw Support (currently, online chat has priority over telephone) and get them to trouble-shoot.

Also, try a different coaxial cable between the cable-modem and wall-port.

Also, try an Ethernet cable between the cable-modem and your computer.

Also, instead of testing via your WiFi, take your WiFi-enabled device to some public place where the "ShawOpen" and "ShawGo" WiFi networks are available, connect to them, and rerun the Shaw Speed Test.  You may find that the "ShawGo" network is faster than the "ShawOpen" network.