what email address can I use to contact Shaw support with a lengthy problem and attachments to illustrate?

[alleyn]

My problem is to with sending group emails and they get rejected by mail.shaw.ca

[shaw-tony]

Hey alleyn,

Thank you for reaching out! We do our best to monitor the forums regularly, but if you need immediate assistance I will recommend getting in touch with our technical support directly on Chat or Facebook/Twitter for further assistance.

Cheers,

Tony | Community Mod.

[Myron4]

Please help us find out why we are getting this wifi network address livingroom tv with no lock on as shown in picture?

[mdk]

@Myron4 -- no lock on TV's WiFi ...

Your TV connects only to your cable-modem. So, there's no need for encryption/decryption, because there is nothing "confidential" (ID and password) going over WiFi, unless you have a black vehicle, with tinted-glass windows, permanently parked outside your home, trying to "sniff" the many megabytes of traffic going in/out of your TV.

Is it a configuration-option on your TV's "setup" screens to use secure-HTTP ?

[rstra]

@Myron4 It could be your neighbour.

[Myron4]

Thanks but we have the same tv for 15 years and never seen this.we were just worried about our neighbors hacking in on our wifi.

[Myron4]

We have had same tv for 15 years never seen this. We are worried neighbors hacking into our wifi

[mdk]

@Myron4 -- We are worried neighbors hacking into our WiFi

Don't worry. If the WiFi adapter inside your TV is connected via WiFi to your cable-modem, your TV is not going to "drop" that connection, to allow any other WiFi device to connect to your TV.

You can logon to the web-interface inside your cable-modem, to view the list of "Connected Clients" -- namely all your WiFi-capable devices.

[cd28]

Hey Tony,

Why can't you just give us an email address that everyone wants.

[mdk]

@cd28 -- welcome to this peer-to-peer discussion forum, where volunteers try to help.

This forum is not a direct path to Shaw Support (1-888-472-2222).

By the way, @shaw-tony has not been active as a moderator on this forum since March 2021.

Please see: https://www.shaw.ca/contact-us/your-voice/ to submit your E-mail message.