Why does my junk mail say I have junk mail when I don't?

LBP
Grasshopper
 
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Is this happening in Shaw Webmail or in an email client o...

shaw-valerie
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@LBP Is this happening in Shaw Webmail or in an email client on your computer or device? What happens if you move a message from a different folder into the Junk Email folder and then move it back or delete it?

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