Re: Why was live chat removed from Shaw's site?

mdk
Legendary Grand Master

> Can you try a different browser/disable your extensions to see if it works?

Sigh. Same results when using Internet Explorer under Windows 7 & 8 & 10.

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Re: Why was live chat removed from Shaw's site?

shaw-tony
Moderator
Moderator

 let me report this up to our digital team. Can you give me the version of Chrome + Internet Explorer you are using?

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Re: Why was live chat removed from Shaw's site?

mdk
Legendary Grand Master

> Can you give me the version of Chrome + Internet Explorer you are using?

Yes, I can. 🙂

Google Chrome is not installed on any of my 3 computers.

All 3 computers are fully-updated via Windows Update.

So, each of them is running the most-current release of Internet Explorer that is available for each operating system -- nothing "back-level" at all.  Note that Microsoft only supports one version of Internet Explorer per operating system -- they have "sunsetted" all support for older releases of I.E.

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Re: Why was live chat removed from Shaw's site?

shaw-tony
Moderator
Moderator

 we have reported the issue to our digital team regarding Internet Explorer, can you test if they work properly on Chrome. Thanks!

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