Wifi Kicking devices off

[HuxleyTunafish]

Evening, My modem keeps kicking devices off of Wifi. My iPhone, iPad, and my satellite, all are struggling with disconnections. Is there anyway to make it so that the modem keeps a constant connection of wifi, when the device is on, but not being used? The wifi disconnections have affected my satellite in a negative way. I can be watching something on my iphone or tablet, and have to disconnect, than reconnect to get my internet back. Modle:TG4482 Also this modem is not even a year old. I have tried taking everything off of the modem, for like 5 mins, and reattaching, but no luck. Any suggestions would be greatly appreciated. Thank you in advance.

[mdk]

@HuxleyTunafish -- think that you have the "XB7" --> https://support.shaw.ca/t5/internet-articles/equipment-info-fibre-gateway-2-0-xb7/ta-p/29898

I have the same device, and I have no problems.

First, contact Shaw [1-888-472-2222 or www.shaw.ca/chat ] and get them to remotely logon to the XB7, to view its internal statistics.  Maybe, the Rogers/Shaw Agent will find something, and will ship you a replacement.  Or, they may schedule a technician to do a "site-visit" to inspect their infrastructure and your devices/wires.

Do you have a UPS (Uninterruptible Power Supply) connected to a wall-outlet and your cable-modem, to provide "smoothed" electrical power to the cable-modem?