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Shaw Bluecurve Fast forward + Rewind

SirScrubington
Grasshopper

Currently we have an issue with our setup where when we are fast forwarding anything and hit play it jumps ahead about 90 seconds. Rewinding does something similar but the jump is only about 30 seconds. When dealing with support all they can say is why don't you try restarting your box or the repetitive unhook the coax etc etc which we have done multiple times. Looking to see if anyone on here has anything for me. We are currently using the workaround with the page up and down buttons that is a sort of fix for now.

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