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Set a recording for "Late Show/Colbert" from the web interface...It started recording at 11:59pm to 1:03am (the duration of the actual program)However, the program is suppose to start at 11:35pm and end at 12:37amSo, the first 24 minutes of the progr... Read more
Shaw/Rogers recently upgraded our tv equipment to XiOne entertainment boxes (5). All work fine except the one connected to our main tv, a 2 yr old Samsung smart tv. The power button on the remote turns on the box and the tv at the same time. When the... Read more
Here's one for you: Currently, I run a LG Tv with a new Yamaha Rx-V6A receiver. Had bell receiver plugged in to it, zero issues. I made the switch to Rogers this week, and now, whenever I am using anything other than the 4K box, the sound keeps switc... Read more
Anyone else getting this code? I loose service every time. Read more
Why is no one answer the phone at Shaw direct Read more
Hi All:Recorded a ball game the other day from Vancouver area Ch 131 CJCHD. Playback is really bad.Other recent recordings behave normally.We have two Shaw/Rogers boxes connected to an XB-7. I have rebooted them all. Box #1: XG1v4-A Playback crashes ... Read more
I was reading online about what the wireless Bluecurve box is. Oh, my God NO! SHAW, PLEASE DON'T DO THIS!!!!!!!!! I use the DCX 3510-M from Shaw for TV only. I don't have internet service from Shaw. I don't have high-speed at all, nor do I own a cell... Read more
A few weeks ago, I got a call from Rogers saying my Shaw Gateway/Portal won't work anymore with their new system, so I had to switch to Ignite TV. That was already unwelcome news, but since there was no alternative, I told them to send me the replace... Read more
Today, when I received my latest Shaw bill, the bill showed 4 billable items for VOD/PPV programs (2 times $4.99, 2 times $11.99, before taxes) on the same day (January 15, 2020). Curiously, through My Shaw, when I viewed all my transactions for Janu... Read more
Hello everyone,I wanted to share our recent experience with Shaw TV, hoping to get some advice and perhaps bring some attention to a significant issue we've encountered. My mother recently switched over from Telus to Shaw, and we were hoping this wou... Read more
After receiving the messages that my Shaw cable device were no longer going to be supported I contacted Rogers/Shaw and got the new devices sent out to me and installed them. That part of the process was so easy and well managed I was really impresse... Read more
I don't know when the difference occurred, but I have recently noticed that Shaw might have tweaked the sound mode settings. The three options available are Stereo, Auto Detect and Expert Mode, and I have always had it set to Expert because when I di... Read more
Hello, we have cancelled our account with Shaw/Rogers.Can I return all the TV boxes, cable box and the remotes equipment to any Rogers store location?Thanks Read more
Skipping forward 30 seconds and back 15 seconds using the BlueCurve remote (pg up / pg dn) no longer works.It cannot be restored using the sequence exit-exit-exit 0030 . Read more
My issue first became apparent after receiving a new 4K box, and trying to install/pair with tv/external audio, Tried multiple times (now hours of troubleshooting later, confident my issue has nothing to do with the new cable box):My issue: On my rem... Read more
Hello,It would be wonderful, if we could please have a purely blank black screensaver? — That way we are able to play music (channels 700+) in a darken room, without being blasted with light.I know over the years there has been landscapes, ads, anima... Read more
I was watching a film on Hollywood Suit, when I had to pause and answer the phone, I was gone for about 45 minutes, when I came back and started watching the film from where I left off it continued for a few minutes and then the credits started rolli... Read more
We live in Woodlands - SW Calgary. the pricing of our tv/internet package isn't cheap. The level of service we get is somewhat sketchy. There isn't a week that goes by that we don't lose sound on any number of channels and buffering happens regularly... Read more
Just setup a new streaming box but it doesn't switch the HDMI source, how do you set it up to change to the correct one when powering on? Read more
Last Thursday morning (10 Mar 2022) I noticed a change in the "My PVR Recordings" menu structure.There is an added bar on the top right of each recorded program indicating the amount the recording has been watched. Also, when sorted by "Date" each pr... Read more
I don’t know if there is anyway to fix this, but it’s so frustrating. When watching something on demand. If I pause the show, within 5-10 minutes it closes it and goes back to live tv. I just want it to stay on what I’m watching. No need to go back t... Read more
For the last week I have had nothing but issues with my recordings. Currently they are skipping and cutting out portions of the show. So frustrating. I have had to reset the box so many times! Telus keeps calling and I am at the point of choosing to ... Read more
I've recently upgraded my TV boxes and remote controls. What do I do with the old TV boxes and remotes? Read more
I've noticed intermittent sound loss over the last week. Nothing in my HT setup has been changed/altered, and it was all fine and good up until recently. It's not the first time I've encountered this, but it's been a long while since this has happene... Read more