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Global GO says "Not Authorized" when I try to sign in. Global TV sign-in works fine, but directs me to Global GO to watch TV, where I cannot sign in.

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‎2019-05-20 11:02 PM

Every time I try to log in to the Global GO app, it tells me "Not Authorized". When I try the online Global TV service, the log in works perfectly but it directs me to watch on the app. Since the app doesn't let me log in, I cannot watch. This began when my family upgraded to BlueSky TV, before it all worked perfectly. I am subscribed to Global and can watch it on my BlueSky TV, but I'd still like to be able to watch episodes I've missed on the go. 

Thank you!

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