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New subscriber - cannot pay bill "We cannot process your payment at this time. Payment was not authorized"

sonofthunder73
Grasshopper

Hi,

I signed up for Shaw internet earlier this month.  While I did set up auto payments (via my CIBC Visa card) I wanted to pay the bill a couple of days early.  I have tried to pay it with two credit cards now, both of which are good, and am getting a "We cannot process your payment at this time. Payment was not authorized" error.  Note that the first credit card that I tried was the one that I saved as the default payment source for auto pay.

I really don't wanted to be late on payment my first bill with Shaw so can so I was hoping someone could give me a little assistance and possibly tell me what I should do.  Trying this before getting on chat with support.

Thanks.

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