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why I have to pay for the equipment if you already received them

eltayeb67
Grasshopper

although I sent the equipment and Canada Post show they delivered it on Jun 21st, I still got an invoice with $340 due for the equipment. I could have dropped it at an agent if it was allowed, or its just making money out of a COVID tragedy?
I have been with Shaw for over 5 yrs, and I can't believe how bad their customer service got lately.

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