I signed up for shaw internet in December. I was enrolled in Shaw automatic billing. I checked shaw a week after my bill date, no payment showing. I paid shaw via my bank - i have proof if payment. Shaw finally showed credit card payment 10 days later. They have not shown second payment. As billing & payments appear to be an issue with shaw, i have cancelled automatic payment and switched to paper bills. Not sure i like The Dark - btw Shaw has evolved past having a person to ask where the money went.