Something weird just started happening a few days ago. As my wife and I were watching a show on one of the lower channels (I think 109) the picture would just freeze and loop approximately the last 5 seconds. It doesn't stop. When I change to another channel and go back to the original all I get is a black screen with the dots blinking. Sometimes I get a message telling me that "Something went wrong...." (Really Sherlock?)

After a few minutes everything starts working properly. The other night this went on for nearly an hour.

Rather than call technical support because they are basically useless, I did everything they would tell me to do anyways. Reboot the modem, unplug and restart the Bluecurve boxes, blah blah blah etc.

Am I the only one experiencing this or is a common occurrence?