Affected Area: Edmonton (Oliver)
Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, Ignite TV, WiFi Access Points
Reference Number: INC1593022
Summary: Some customers in the Oliver area of Edmonton are experiencing an interruption to Internet, Television and Home Phone services. We are working to restore service as quickly as possible and apologize for any inconvenience this may cause.
To determine if an outage is affecting your services, check your account on the My Shaw website or the My Shaw App and look for an alert banner.”
Live Updates:
11/12/2024
08:02 MT
This issue has been resolved. Thank you for your patience.
11/11/2024
19:28 MT
Our technicians will continue to repair services through the night. We apologize for the extended disruption.
11/11/2024
17:47 MT
We're looking into it. Stay tuned for updates.