Service Updates & Outages

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Service Updates & Outages

Northern Alberta

Barrhead, Beaumont, Bentley, Blackfalds, Bon Accord, Bowden, Bruderheim, CFB Edmonton, Devon, Didsbury, Drayton Valley, Edmonton, Edson, Fort McMurray, Fort Saskatchewan, Gibbons, Hinton, Innisfail, Jasper, Lacombe, Lamont, Leduc, Lloydminster, Morinville, Olds, Penhold, Ponoka, Red Deer, Redwater, Rocky Mountain House, Sherwood Park, Spruce Grove, St. Albert, Stettler, Stony Plain, Sylvan Lake, Vegreville, Vermilion, Westlock, and nearby communities

Service Outages

Mar 23 - Edmonton (Oxford) | All Services - Outage (Fix In Progress)

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Mar 23 - Sylvan Lake | All Services - Outage (Resolved)

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Mar 23 - Red Deer (Clearview Meadows) | All Services - Outage (Resolved)

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Scheduled Maintenance

Mar 27 - National | Account Services, My Shaw, and Shaw on Demand Interruption

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Mar 27 - South Edmonton | Internet, WiFi, Television and Phone Interruption

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Mar 24 - Sherwood Park, Fort Saskatchewan, Bruderheim, Lamont, Redwater and Vegreville | Internet, WiFi, Television and Phone Interruption

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Mar 23 - North Edmonton | Internet, WiFi, Television and Phone Interruption

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Mar 23 - Central & Downtown Edmonton | Internet, WiFi, Television and Phone Interruption

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Service Announcements

Legacy TV box upgrades in Calgary, Edmonton, and Vancouver

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November 28, 2022 | Blocked Access to Unauthorized Streams of Live NHL Games

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Nov 1, 2022 | Rate Adjustment FAQ

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Shaw TV no longer carrying Russia Today

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STIR/SHAKEN Overview & FAQ

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How do I get help at home from a technician?

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Statement from Shaw Communications regarding COVID-19

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Shaw ThinkTank FAQs

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