Service Updates & Outages

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Service Updates & Outages

Northern Alberta

Barrhead, Beaumont, Bentley, Blackfalds, Bon Accord, Bowden, Bruderheim, CFB Edmonton, Devon, Didsbury, Drayton Valley, Edmonton, Edson, Fort McMurray, Fort Saskatchewan, Gibbons, Hinton, Innisfail, Jasper, Lacombe, Lamont, Leduc, Lloydminster, Morinville, Olds, Penhold, Ponoka, Red Deer, Redwater, Rocky Mountain House, Sherwood Park, Spruce Grove, St. Albert, Stettler, Stony Plain, Sylvan Lake, Vegreville, Vermilion, Westlock, and nearby communities

Service Outages

Mar 27 - Edmonton (Boyle Street & McCauley) | All Services - Outage (Resolved)

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Scheduled Maintenance

Mar 28 - Northeast Edmonton - Terwillegar area | Internet, WiFi, Television and Phone Interruption

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Mar 27 - Sherwood Park, Fort Saskatchewan, Bruderheim, Lamont, Redwater and Vegreville | Internet, WiFi, Television and Phone Interruption

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Mar 27 - Sherwood Park, Fort Saskatchewan, Bruderheim, Lamont, Redwater and Vegreville | Internet, WiFi, Television and Phone Interruption

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Mar 26 - Fort McMurray, Saprae Creek and surrounding areas | Internet, WiFi, Television and Phone Interruption

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Mar 26 - National | Account Services, My Shaw, and Shaw on Demand Interruption

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Mar 25 - National | Account Services and Equipment Activation Interruption

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March 25 - National | Account Services, My Shaw, Shaw on Demand and Payment Processing Interruption

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Service Announcements

Rogers together with Shaw product names update

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Shaw Network Security and McAfee offerings being discontinued

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Home Phone service updates

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Legacy TV box upgrades in Calgary, Edmonton, and Vancouver

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November 28, 2022 | Blocked Access to Unauthorized Streams of Live NHL Games

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Nov 1, 2022 | Rate Adjustment FAQ

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Shaw TV no longer carrying Russia Today

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STIR/SHAKEN Overview & FAQ

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How do I get help at home from a technician?

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Statement from Shaw Communications regarding COVID-19

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Shaw ThinkTank FAQs

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