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Affected Area: Ponoka 

Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueCurve TV, WiFi Access Points

Reference Number: CHG0660892

Date: Nov 12, 2024

Start: 23:30 MT

End: 06:00 MT

Summary: Some customers may experience an interruption of the affected Shaw services between 11:30 pm and 6:00 am MT. This interruption is expected to last approximately six and a half (6.5) hours. Services will be restored automatically when the maintenance is complete.

To determine if an outage is affecting your services, check your account on the My Shaw website or the My Shaw App and look for an alert banner.

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