Affected Area: Chilliwack (Chilliwack Proper Village West)
Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, Xfinity TV, WiFi Access Points
Reference Number: INC1597993
Summary: Some customers in the Chilliwack Proper Village West area of Chilliwack are experiencing an interruption to Internet, Television and Home Phone services. We are working to restore service as quickly as possible and apologize for any inconvenience this may cause.
To determine if an outage is affecting your services, check your account on the My Shaw website or the My Shaw App and look for an alert banner.”
Live Updates:
11/21/2024
14:54 PT
Services in the area have been restored. Thank you for your patience.
11/21/2024
13:24 PT
Technicians continue work to restore service as quickly possible. However, due to the complexity of the repairs involved, we expect that this will take a few more hours. More updates to be provided when available.
11/21/2024
11:00 PT
We're looking into it. Stay tuned for updates.