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Affected Area: Hope

Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, Ignite TV, WiFi Access Points

Reference Number: INC1598142

Summary: Some customers in Hope are experiencing an interruption to Internet, Television and Home Phone services. We are working to restore service as quickly as possible and apologize for any inconvenience this may cause.

To determine if an outage is affecting your services, check your account on the My Shaw website or the My Shaw App and look for an alert banner.”

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Live Updates:

11/21/2024
16:25 PT
Services in the area have been restored. Thank you for your patience.
11/21/2024
15:56 PT
We're looking into it. Stay tuned for updates. 
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