Affected Area: Red Deer County
Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, Ignite TV, WiFi Access Points
Reference Number: INC1598021
Summary: Some customers in Red Deer County are experiencing an interruption to Internet, Television and Home Phone services. We are working to restore service as quickly as possible and apologize for any inconvenience this may cause.
To determine if an outage is affecting your services, check your account on the My Shaw website or the My Shaw App and look for an alert banner.”
Live Updates:
11/21/2024
15:51 MT
Services in the area have been restored. Thank you for your patience.
11/21/2024
15:36 MT
Services have now been restored to half or more of the affected customers. Our technicians are continuing to work to get the rest online as soon as possible.
11/21/2024
12:08 MT
We're looking into it. Stay tuned for updates.