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Affected Area: Surrey (Barnston Island)

Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, Ignite TV, WiFi Access Points

Reference Number: INC1598181

Summary: Some customers in the Barnston Island area of Surrey are experiencing an interruption to Internet, Television and Home Phone services. We are working to restore service as quickly as possible and apologize for any inconvenience this may cause.

To determine if an outage is affecting your services, check your account on the My Shaw website or the My Shaw App and look for an alert banner.”

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Live Updates:

11/21/2024
17:28 PT
We're looking into it. Stay tuned for updates. 
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