Cable TV service ending in Assiniboia and Manitouwadge

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We’re no longer able to provide cable TV services in the following communities as of February 15, 2024:

• Assiniboia, SK
• Manitouwadge, ON

The technology used to deliver cable TV in these areas is reaching the end of its service life and the third-party provider of this technology will no longer support it. Cable TV will stop working in these communities on February 15, 2024.

If you received an “Urgent Action Required” message on your invoice:

• The cable TV box in your home will stop working on Feb 15, 2024. You won’t be charged for cable television after that date.
• To avoid any interruption to your television service, you can sign up for Shaw Direct Satellite TV before Feb 15, 2024.
  • Shaw Direct satellite TV has hundreds of HD channels, access to on-demand shows by connecting your TV box to the internet, and even TV on-the-go through the Ignite TV app. As a thank you for being a loyal customer, you’re eligible for current customer offers when you contact one of our Shaw Direct agents today at 1-877-806-7637.

Frequently Asked Questions

• I’m happy with my current TV experience. Why is my cable TV service being disconnected?

  The technology used to deliver your cable TV is reaching the end of its service life. The third-party provider that allows us to supply cable TV in your community has decided that it will no longer support and service that platform.

• I also have internet service. Will my internet stop working as well?

  No, there will be no change to your internet service. This change only affects cable TV.

• What should I do with my old cable TV equipment?

  You don’t need to return your old cable TV equipment. We encourage you to recycle it at local electronics stores or landfill sites.

• What will change about my TV service if I switch to Shaw Direct satellite TV?

  There are some differences in Shaw Direct’s TV plans and channel lineups, but we’ll help you navigate the switch. Shaw Direct has a huge selection of HD channels, premium sports channels and flexible options to make sure you get the channels you know and love. Instead of cable TV boxes, you’ll have a satellite receiver for each TV in your home. Please call Shaw Direct at 1-877-806-7637 to find out more.

  If you have internet services with us, you'll get two separate bills: a bill for your internet services, and a bill from Shaw Direct for your satellite TV services.

• What happens if I don’t make any changes to my television services?

  On February 15, 2024, the cable TV box in your home will stop working. You won’t be charged for cable television after that date.

  To avoid any interruption to your television service, contact a Shaw Direct agent 1-877-806-7637 to sign up for Shaw Direct Satellite TV before February 15, 2024.