Service Updates & Outages

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Service Updates & Outages


Atikokan, Dryden, Ear Falls, Fort Frances, Kenora, Manitouwadge, Nipigon, Red Lake, Sault Ste. Marie, Schreiber, Sioux Lookout, Terrace Bay, Thunder Bay, Wawa, and nearby communities

Sep 17 - National | Internet Interruption

Affected Area: National Affected Services: Internet Reference Number: CHG0213775 Date: Sep 17, 2019 Start: 00:00 MT End: 06:00 MT Summary:This interruption will be brief as modems are reset, and the interruption window is expected to last approximate... Read more

Sep 16-National | Internet Interruption

Affected Area: Nationally Affected Services: Internet, WiFi Access Points Reference Number: CHG0213773 Date: Sep 16, 2019 Start: 00:00 MT End: 06:00 MT Summary: Some customers may experience a brief interruption of Shaw services between midnight and ... Read more

Service Announcement

Sept 12 | Bell Media CTV Channel Rebrand

As of September 12, Bell Media will be introducing new brand identities for 4 of its specialty networks to bring them under the CTV banner. Welcome the new 4 CTV channels: CTV Comedy Channel - formerly known as Comedy Network CTV Sci-Fi Channel - for... Read more

Service Announcement

Aug 26 | MusiquePlus rebrands to ELLE Fictions

On August 26th, 2019, your favorite French music video channel MusiquePlus will rebrand to the new channel ELLE Fictions. Offering series and movies in French, this new channel will revive your dreams and allow you to relive moments of nostalgia thro... Read more

Service Announcement

Sept 30 | CosmoTV and IFC to cease broadcasting

As of September 30, 2019, Independent Film Channel (IFC) and Cosmopolitan TV (CosmoTV) will cease broadcasting in Canada. This decision was made by Corus Entertainment. These channels will be removed from all lineups across the country and will not b... Read more

Service Announcement

May 4 - June 5 | Gateway User Interface Update

Shaw will be performing an update to all Gateway set-top boxes. The purpose of this update release is to address feedback surrounding the Guide genre colouring from a previous update. This update will take place automatically between May 4, 2019 and ... Read more

Service Announcement

May 7 | End of Life of the DCT2000 and DCT2000HT

As of May 7, 2019, Shaw customers will no longer be able to access any video programming using the DCT2000 or DCT2000HT digital boxes. Example of a DCT2000 Example of a DCT2000HT If you actively use this digital box, you will have received a call or ... Read more

Service Announcement

Apr 18 | Paramount Network added to Variety Theme Pack

On April 18th, 2019, Paramount Network (formerly known as Spike) was added to the Variety theme pack. Current and future subscribers to the Variety theme pack will now have access to the Paramount Network.Inspired by over a century of cinematic story... Read more