The Ignite Streaming (formerly Shaw Stream) voice remote (XR16) comes bundled with Ignite Streaming. This compact remote comes with voice control technology and a simple button layout for easy navigation.

Features and button layout

Use the guide below to learn more about the features and buttons on the Ignite Streaming voice remote.

shaw-stream-remote-xr16.png

TV Input Change the input/source on your TV (HDMI 1,Game Console, etc.).
Volume + / - Raise or lower the volume of your TV or audio device.
Mute Mute or unmute the volume of your TV or audio device.
Navigation Arrows Move through on-screen menus or back and forward in content.
Back/Last Go back to the previous screen or menu.
Voice Control Press and hold, then say a voice command to find content or launch an app.
Power Turn your TV and audio device (sound bar or AV receiver) on or off.
Shortcut Customize to open accessibility settings or screensaver. Learn more.
Info View detailed program info.
OK/Select, Pause/Play Select a highlighted item on screen. Pause or play content.
Home Return to the main menu.

Using voice commands

The quickest way find content on Ignite Streaming is with your voice. Simply press and hold the Voice Control (mic) button on your remote and say a command.

Try any of the examples below:

  • Find a program or person (e.g., “The Crown” or “Brad Pitt”)
  • Launch an app (e.g., “Netflix” or “Amazon Prime Video”)
  • Search by genre (e.g., “Comedy shows” or “Action films”)
  • Get support (e.g., “Help” or “Settings”)

Those are just a few examples. Try it with your favourite show, movie, or app.

Note: Only some apps let you search or launch content directly with a voice command. Sometimes it’s required to open the app first, then find what you want to watch.

Setup and programming steps

Initial Setup

  • When activating Ignite Streaming, there will be on-screen instructions to walk you through pairing the remote.
  • Just follow the steps on-screen to pair the remote for voice and to control your TV and/or audio device.

How to customize the shortcut button

The Shortcut (*) button on the remote can be used to open accessibility settings or activate the screensaver.

  1. Go to the Home Screen.
  2. Select the Settings cog at the top.
  3. Select Remote Settings.
  4. Select Shortcut Button.
  5. Select either Accessibility Settings or Screensaver.

Note: There is a Guide option which doesn't work because there's no Live TV channels on Ignite Streaming. This option should not be used.

How to reprogram the Ignite Streaming remote

Follow these steps to pair your remote with a new set-top box, or to reset for troubleshooting purposes.

From the menu:

  1. Go to the Home Screen.
  2. Select the Settings cog at the top.
  3. Select Remote Settings.
  4. Select Voice remote pairing.

Using buttons on the remote:

  1. With the TV on, point the remote at the Ignite Entertainment Box.
  2. Press and hold the Voice Control (mic) button until an on-screen message comes up.
  3. Follow the steps on-screen to pair the remote.

To clear remote programming:

  1. Press and hold the Info and Home buttons at the same time, until the light on the remote turns green.
  2. Press Power, Last, then Volume Down in that order.

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