Shaw Support: TV Troubleshooting

How To: Watch 4K content on BlueCurve TV

With Shaw BlueCurve TV, you can watch live sports in 4K and stream 4K content from your favourite apps. This article covers how to access and record 4K content from your BlueCurve TV Player. For an overview of 4K service including requirements and av... Read more

About: Legacy TV box upgrade program

In order to provide you with the best TV experience possible, we’re streamlining our TV hardware product offerings. Some of our legacy TV boxes are nearing the end of their life cycle and will be retired, meaning TV programming will no longer be acce... Read more

About: Regional TV box upgrades

As part of our ongoing effort to streamline and improve our TV hardware offerings, we are retiring several TV boxes in the Killarney and Glengarry areas of Calgary. If you use any of the TV boxes listed below, and live in one of the listed areas, you... Read more

Equipment Info: Shaw TV boxes

A digital TV box (also known as a cable box, set-top box, digital converter, or digital cable box) allows you to view digital channels, and provides access to an on-screen guide. With a Shaw TV box, you can also access Shaw On Demand and Pay-Per-View... Read more

Equipment Info: Shaw Pace Summit (DC758D)

The Pace Summit was a high definition TV box. Effective January 14, 2021, Shaw customers are no longer able to access any video programming using this TV box. Visit About: Legacy TV box upgrade program for details. Pace Summit Related Articles About:... Read more

How To: Connect your Shaw HD Guide TV Player (DCX3510-M & DCX3200 P3)

This article will help you set up and activate your Shaw HD Guide TV Player (DCX3200 or DCX3510). If you are setting up a different piece of hard find it in our Self Connect page. If you need answers to other common Self Connect questions, our Self C... Read more

BlueCurve TV Player | Wireless 4K (Xi6) FAQ

Find answers to frequently asked questions about the BlueCurve TV Player | Wireless 4K (Xi6). This page includes general information, details on eligibility, and questions about how the 4K Wireless box works with your WiFi network. General FAQs What ... Read more

Equipment Info: Shaw Motorola TV box (DCT6416)

Effective August 5, 2021, Shaw customers will no longer be able to access any video programming using this TV box. Visit About: Legacy TV box upgrade program for details. This article will guide you through the features and tech specs of the Motorola... Read more

Equipment Info: Shaw Motorola TV box (DCT6200)

Effective December 2021 (exact date TBD), Shaw customers will no longer be able to access any video programming using this TV box. Visit About: Legacy TV box upgrade program for details. This article will guide you through the features and tech specs... Read more

How To: Access TV Parental Controls

This page will give you quick information on your equipment's Parental Controls. Parental Controls By configuring the Parental Controls settings on your equipment, you can lock programming according to its TV or Movie rating, channel number, or progr... Read more

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