Shaw Support: TV Troubleshooting

About in-home channels on the Rogers Xfinity Stream app

Watch more channels than ever on your devices when you use the Rogers Xfinity Stream app while connected to your home WiFi network. In-home channels, stacked on top of to-go channels, appear black in color, have a channel number and can be streamed w... Read more

Rogers Xfinity TV plan changes FAQs

Frequently asked questions We’re refreshing our Rogers Xfinity TV plans to make them simpler and easier to understand, bringing you more channels that you love. These changes don’t affect your current plan, but if you change to a new one, you’ll noti... Read more

How to program your Large Button Voice Remote

Get started with your Large Button Voice Remote by pairing it with your Ignite Entertainment Box, TV and audio system. Pair your Large Button Voice Remote with the Ignite Entertainment Box Once paired, you can use your remote to change channels, use ... Read more

Overview of the Large Button Voice Remote

Learn about the Large Button Voice Remote's accessibility features and how to get one for your Rogers Xfinity TV or Rogers Xfinity Streaming services. Rogers Large Button Voice Remote The Rogers Large Button Voice Remote is the next-generation access... Read more

How To: Use the Rogers Streaming voice remote (XR16)

The Rogers Streaming (formerly Ignite Streaming) voice remote (XR16) comes bundled with Rogers Streaming. This compact remote comes with voice control technology and a simple button layout for easy navigation. Features and button layout Use the guide... Read more

How To: Use the Web Remote to control your TV

The Accessible Web Remote works as an alternative to your Rogers Xfinity voice remote. You can use the Web Remote from anywhere by signing in at webremote.shaw.ca with your Shaw ID. This is a great option for those with accessibility considerations, ... Read more

NBA League Pass 2023/2024 season

NBA League Pass returns to Rogers Xfinity TV for the 2023/2024 season and is now part of Rogers Super Sports pak! Catch 950 out-of-market NBA games in HD throughout the season. NBA League Pass gives you access to every game that takes place outside o... Read more

How To: Watch 4K content on Rogers Xfinity TV

With Rogers Xfinity (formerly Ignite) TV, you can watch live sports in 4K and stream 4K content from your favourite apps. This article covers how to access and record 4K content from your Rogers Xfinity TV set-top box. For an overview of 4K service i... Read more

How To: Use Hayu with Rogers Xfinity TV and Rogers Streaming

Hayu is the first reality TV subscription service of its kind where you can watch thousands of commercial free episodes on demand with content becoming available the same day as in the US. This article covers how to access Hayu content on Rogers Xfin... Read more

About: Legacy TV box upgrade program

In order to provide you with the best TV experience possible, we’re streamlining our TV hardware product offerings. Some of our legacy TV boxes are nearing the end of their life cycle and will be retired, meaning TV programming will no longer be acce... Read more

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